- White Glove Standard Store Setup – (On Demand, Pop Up, Reward, Hybrid)
- $1,050 Per Store.
- Store Setup with Customer-Supplied Production-Ready Graphics, Art Files, and Credentials.
- Up to 10 products, with 3 unique logos or designs per product.
- Additional product setup with design or logo – $95.00/Hour
- White Glove Enterprise Store Setup – (On-Demand, Pop-Up, Reward, Hybrid)
- $2,100 Per Store.
- Store Setup with Customer-Supplied Production-Ready Graphics, Art Files, and Credentials.
- Up to 25 products, with 3 unique logos or designs per product.
- Additional product setup with design or logo – $95.00/Hour
- Standard Support – Forever Free (Response Time: 12 to 24 Hours Mon-Fri Business Hours)
- Dedicated human response team via Email.
- Guidance and walkthrough related to the platform.
- Post-Onboarding Guidance: How to Use Existing Features and Functionalities.
- Bug reports and technical troubleshooting
- Account access problems
- Standard reporting & billing inquiries
- Existing config and settings adjustments if required
- Regular Features, Functionalities, and Product Update
- Enterprise Support – $280/Hour (Response Time: 6 to 12 Hours Mon-Fri Business Hours)
- Dedicated human response team via Email / Chat / Phone / Zoom / Team / Meet.
- Minimum 15-minute session
- All features from Standard Support tier included
- Day-to-day troubleshooting and store management assistance.
- Real-time problem resolution.
- Work directly with your in-house team to process optimization and workflow support.
- Liaise with external vendors and 3rd party entities on your behalf.
- Handle any kind of integration and implementation issues on your behalf.
- Assist with client onboarding and training on your behalf.
- Address your client-facing technical issues on your behalf.
- Custom & Enterprise Development (Feature Sets, Functionalities, Integration, Implementation)
- Our Sales and Tech teams collaborate closely with you, your team, clients, and third-party entities.
- Identify the work scope.
- Prepare a quotation based on the defined work scope
- Upon Agreement, execution of priority development in a reasonable time frame.
- Provide updates upon completion and during production rollout.
- Offer a practical, step-by-step walkthrough of the new custom features and functionalities.
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